Unified Communications

Future-Gen SD-WAN Options 

Real-time failover. Complete uptime. Scalability for several tenants.-Gen SD-WAN Options
Implement Quickly

You may deploy devices more rapidly and affordably by using template-based setup.

Live Redundancy

Since all circuits within a virtual tunnel have the same IP address, applications failover seamlessly.

Reduced Price

Compatible with all x86 devices, giving you more freedom and lowering setup expenses.

Using Orchestration and SD-WAN to Their Full Potential

White-label SD-WAN from Storata works well with our powerful orchestration system. It provides load balancing, packet-based encryption, bandwidth bonding, and live failover. It is compatible with all x86 devices and allows you to quickly implement the Virtual Firewall (NFV) of your choice.

Networking Defined by Software for Enterprises of All Sizes

With SDN solutions designed for home offices, small and medium-sized organisations, remote workers, and multinational corporations, Storata meets all of your demands.
Balancing of loads
Evenly distribute network traffic to prevent problems brought on by overusing particular resources.
Increased Adaptability
Enjoy simple setup and a variety of deployment choices. Add just the Virtual Firewall (NFV) that you want.
Reduced Levels of Escalation
Deal with problems on the main circuit while the user is still using 4G.

Uninterrupted IP failover. Uptime of 100% is assured.

Even in the event of a wireless failover, phone and video conversations are unaffected by Storata’s SD-WAN solution. Live failover improves the overall customer experience by ensuring that customers stay operational and undisturbed while you address problems on the primary circuit.

If configured in compliance with Storata requirements, supposing stable hardware and the absence of unanticipated circumstances.

Using SD-WAN for Live Failover

When anything happens that impacts the performance of an application, SD-WAN dynamically modifies in real time. This video example shows how a full transport failure can be handled by Storata’s SD-WAN with ease, guaranteeing continuous video Teams conversations between the offices in Sydney and Vietnam.

Select the Hardware of Your Choice

Any x86 device can run the SD-WAN software from Storata, giving you flexibility and lower setup costs. Cost-effective hardware alternatives serve both SMEs and large companies, and a soft client software is accessible for customers that are located remotely. Numerous devices, including Qotom, Juniper NFX, Cisco, Quanta, and Silicom, have been put through extensive testing.

Functions of Networks NFV, or virtualization

Through the virtualization of hardware made possible by NFV, service providers may eliminate the need for extra hardware purchases and maintenance by allowing a single device to fulfil many tasks. Install virtual firewalls, SIEM, analytics agents, SIP PBX, and other devices or apps on SD-WAN CPE. Users may choose which virtual firewall to install centrally or on-site.

Dashboards that are Integrated and Real-Time Analytics

The sophisticated built-in analytics and configurable dashboards of the Storata software. Real-time insight into devices, circuits, and cloud resources may improve customer happiness and retention.

Expand your network worldwide

Grow your network beyond geographical bounds. You can easily choose, price, and provide services across 16 countries and more than 60 Points of Presence (POPs) with the help of Storata’s global SD-WAN aggregators.

Scalability for several tenants

Serving several clients on a single platform is made flexible with Storata’s multi-tenant SD-WAN solution. A private WAN helps every customer by guaranteeing data protection.

With this technology, you can grow with less capital expenditure and increase operational efficiency. You may also get the most out of your investment by charging wholesale clients for access.

MS Teams Calling 

Learn how to use Microsoft Teams calling to transform routine corporate phone conversations into affordable productivity boosts.

Take corporate teamwork to new heights

Minimise Expenditures on IT

Utilise current M365 investments to provide an integrated user experience by retiring on-premises PBX equipment.

Worldwide Linked

Use your unique DDI number to stay connected and work from any location. 

Streamlined Digitally

From any computer, tablet, or smartphone with a softphone, place a call.

Lower Expenses

Local and international calls on a Storata linelevel that are both economical and of high quality.

Learn about the extensive features made possible

by MS Teams Calling

Permits the development of a menu system that lets callers—internal and external—find, place, or transfer calls to certain corporate users or departments.

Auto Attendent Auto Attendent

Enables you to customise and control the call queuing system for incoming calls to your company. For instance, selecting the next available call agent to answer the call, playing welcome music, and so forth.

Phone Queue Phone Queue

Allows users to save calls placed and received over the public switched telephone network for easy sharing and retrieval.

Phone Recording Phone Recording

From any location, you can meet, communicate, and operate securely using audio and video conferencing.

Holding Meetings Holding Meetings

Customise and administrate your call settings according to your business requirements.

Call Handling Call Handling

Permits approved suppliers of Contact Centre as a Service (CCaaS) solutions to include their products into Teams in order to guarantee dependability and interoperability.

Integration of Contact Centres & More Integration of Contact Centres & More

Advantages that might arise from contacting SMB clients can use Microsoft Teams

Information taken from “The Total Economic ImpactTM Of Microsoft Teams Phone Microsoft Teams Phone For SMB Customers”  by Forrester TEI

Why Opt for Storata?

Reputable Managed Solution Supplier

The business portfolio offered by Storata includes everything a contemporary company may require, including reliable IT services, voice, networking, cybersecurity, and office efficiency.

Security at Every Essential Stage

In order to guarantee that your cloud settings are safe by design and adhere to industry laws, Storata will collaborate with you.

Cost-cutting Measures 

The cloud professionals at Storata optimise for cloud cost reductions and assist you in understanding the Total Cost of Ownership (TCO) of operating your infrastructure.

Support and Training for Technology

Throughout the cloud migration process, Storata will collaborate with your IT staff to make sure they have all they need to understand the cloud and receive top-notch support.

Orchestration and Management of Networks

Coordinate your network as a whole with ease to increase productivity.
Multiple Vendors
Integrate OSS/BSS systems, suppliers, and private or public clouds with your network architecture.
Concentrate
Centrally and remotely manage and keep an eye on network performance, switches, firewalls, and routers.
Personalised Self-Service
Allow your customers to provision new services effortlessly. Manage, move, or modify services with ease.

Future-Stage MANO Technology

With Storata’s Management and Orchestration (MANO) software, you may save operating expenses, improve security, and increase overall network performance. Using a single interface, manage your cloud infrastructure, legacy systems, and whole network. Self-service setup and configuration streamline operations, accelerate deployment, and ease maintenance.

Assume Charge

The sophisticated Orchestration platform from Storata allows for remote monitoring and centralised administration of firewalls, switches, routers, and network performance. To improve visibility and flow, take complete control of edge network devices with end-to-end administration. Additionally, Storata connects for effective provisioning and monitoring with cloud installations, cybersecurity programmes, and other corporate IT platforms.

Instantaneous Visibility

Having real-time access into devices, circuits, and cloud infrastructure may improve customer satisfaction and retention. All suppliers may have complete network supervision through the Storata dashboard. Without having to visit the location, diagnose problems remotely related to cloud connection, carrier access, or local network.

Liberty and Adaptability

You are not limited to the ecosystem of any one vendor, technology, or network operator while using Storata. Savour the autonomy to customise network management, including cloud, network, and security services as required. You may, for example, set up network connections, provide cloud services, and manage network security for a range of services and technologies, such as Cisco, Juniper, Microsoft, and Amazon.

Development and Integration of APIs

The core of Storata’s strategy is APIs. By automating repetitive operations through smart API design, implementation, and integration, we promote operational efficiency and simplicity. The Storata API team specialises in developing and deploying APIs that smoothly integrate goods and services across network components, CRMs, billing systems, ITSMs, and ordering platforms. We do this by drawing on our vast expertise in the MSP/SP sector.

NETWORKING DEFINED BY SOFTWARE

The Benefit of Storata

Workflows are automated and human administration is reduced with the help of Storata’s orchestration software. The core component of our technology is the Storata Management and Orchestration (MANO) platform, which unifies your cloud solutions, network environments, and business processes without interruption, irrespective of their vendor. Managing network security across several technologies and applications, delivering cloud services, and creating network connections are all made simple.

From Edge to Cloud
Global Edge-to-Cloud connection is made possible by Storata via a single interface. You can centrally monitor and control networks, cloud services, and internal systems in real time using our graphical dashboard.
Just One Screen
With API connectivity, you may provision services straight from your dashboard. This covers carrier services such IP Transit/WAN, network virtualization, security (firewalls), SaaS, wireless, SDN, and WAN services.
Automation of Workflow
In order to facilitate client self-service, integrate Orchestration and Carrier APIs. In just a few minutes, automate IT tasks including creating new sites, deploying services, and configuring new users.

Solutions for Video Conferences Using Storata 

Real-Time Visual Technology Communication

Using video conferences

Utilise Microsoft Teams-powered Storata Video Conferencing to enhance your online teamwork. Savour HD video, crystal-clear audio, and smooth collaboration features. Our personalised services provide excellent support, simple scheduling, and dependable connectivity. With Storata’s video conferencing solutions, you can connect, cooperate, and prosper in the future of corporate communication.

Why watch a video?

In the current corporate environment, communication that works is more important than ever. Video conferencing offers the clarity required for meaningful cooperation, while audio-only conferencing may overlook minute details in speech inflections and body language. In the context of geographically dispersed teams, in-person meetings may prove to be unfeasible and ineffective.

An important benefit for project success is that video conferencing increases decision-making speed and transparency.

Realising that there is no one-size-fits-all solution, Storata has forged solid alliances with top suppliers like Microsoft, Polycom, StarLeaf, and others. Our wide range of options is made to satisfy your particular requirements and enhance your video conference experience.

“As a communications integrator, our goal is to ensure our clients can connect with anyone they need to.”

MS Teams Rapid Rooms 

As a Microsoft Gold Partner, we can assist your company in addressing the needs of the modern hybrid work environment by improving team meetings and workplace communication.
Offer Synopsis
  • The purpose of this pilot programme is to demonstrate the advantages of using Microsoft Teams Rooms in your company.
  • Installations have to be finished by December 31, 2022, when the deal expires.
  • This offer is free of charge. However, depending on the kind of installation, additional fees could be charged for things like input switching, specialised AV control devices, extra room changes like cabling, or display hardware (if not given).
  • Standard small and medium conference rooms at a single location are eligible for this deal. Boardrooms and executive spaces are exempt from this.

  • Your company has to have no current Teams Rooms devices and at least 300 Microsoft 365 seats in order to be eligible. Microsoft will provide the last permission.
Commencing Work

We provide a sponsored hardware and services programme for clients who do not currently have Teams Rooms gear and who require help obtaining it.

  • Select from pre-assembled room sets meant for modest and medium-sized conference spaces.
  • There are two versions of Teams Rooms available: Windows and Android.

  • Only one manufacturer’s room kits may be purchased.

  • You could discover during our first workshops that you require services that are not covered by this deal, such change management, training, more displays, or other locations. If so, before moving forward, we will send you an estimate for your approval.
Client Specifications

Two meeting spaces in Australia with:

  • At a table: data and power.
  • Data and power at the front of the room.
    current wide-format display.
  • The Teams Rooms licence, which can be either the Microsoft Teams Rooms Basic or Microsoft Teams Rooms Pro SKUs, including trial or paid licences, must be provided by the client.

  • The customer has to grant access to O365 tenants and physical locations, as well as take part in evaluation sessions.
  • A plan to increase deployment within six months of the initial two-room deployment, with an executive sponsor.

Develop More Robust Client Relationships

All-inclusive cloud contact centre solutions made to provide outstanding client service.

Create a Multi-Channel Sustainable Resource

The centre of your business-consumer contacts, contact centres are the main avenue for answering questions from clients and resolving problems. With the use of powerful integrated analytics and contact channels that can be customised to match your market’s demands, Storata’s cloud-enabled contact centre solutions (CCaaS) let you interact with consumers directly.

Superior Client Experience

By promptly and effectively attending to your consumers’ demands, you may provide an outstanding user experience.

Measurable Outcomes

Acquire the insights and reports needed to precisely analyse user segmentation and agent effectiveness.

Expandable

Choose a cloud-enabled platform that can grow with your company and be easily scaled.

High-impact Advantages

Reduce Overspending

Maintaining low maintenance costs is ensured by a scalable, modular architecture that only charges for the services and tools you really use.

 

Enhance Your Experiences

Integrated tools that are relevant to the industry let you deliver a better experience from the minute the phone rings.

 

Make Admin Roles Simpler

Your administrators’ and shift managers’ jobs are made easier with user-friendly dashboards and tools, which streamlines operations all around.

 

Increase Output

Your agents can work more productively, concentrating on clever solutions rather than challenging tasks, thanks to advanced analytics and integrated productivity tools.

Create the Best Profit Centre Possible

Every day, your contact centre should run smoothly and effectively. We’ll help you select the appropriate features and apps to turn your contact centre from an expensive outlay into a stable source of revenue.

Adjust Your
Client Relationship

Integrate a cloud contact centre solution to assess and improve your overall client experience and guarantee prompt and effective service.

  • Routeing Based on Skills
  • Distributor of Automatic Calls (ACD)
  • Interactive Voice
  • Recognition
  • Advanced Groups on Rings
  • Forwarding of Overflow
    Sensible Reconnect

To create the best customer experience, use the right combination of apps that focus on people.

Evaluate Work and Inspire Your Group

With integrated analytics and reporting, you can get comprehensive insights into your contact centre and precisely monitor user groups and agent performance.

  • Integrated Workforce Management
  • Mood and Sentiment Analysis
  • KPI Configuration & Evaluation
  • Automated Surveys of Customer Satisfaction

Utilise this data to maintain good call quality while streamlining your workflow, improving scripts, and introducing agent challenges or incentives to push your team towards greater objectives and KPIs.

Get Ready for the Future Growth of Your Company

Cloud-enabled contact centre solutions provide you a platform-neutral, flexible technology stack that supports the expansion of your company and lets you make smart long-term plans.

  • Sectional Coordination
  • CRM Coordination
  • Manageable Construction
  • Assurance of Dependability

Choose the plan that best suits your needs right now, then change features as you expand and change with ease.