Project Management Office

Our Approach to Project Management

Our approach to agile project management combines the finest aspects of Microsoft’s well-established Sure Step methodology with our commitment to it. Our strategy centres on the “solution modelling” stage to guarantee that each business activity we impact satisfies your requirements.

ERP initiatives are essentially about using people, processes, and technology to improve company capabilities and manage change. When carried out by a knowledgeable vendor, the duties and efforts required to properly deploy any ERP solution are identical among top products.

Based on our expertise, no two ERP projects are the same or constant. Although some best practices and similarities may be followed, the business requirements and human variables of each project are unique. Companies even in the same industry might differ in their particular conditions, growth stages, and rates of change. Every project sponsor, manager, and stakeholder has a unique personality, skill set, amount of experience with ERP systems, set of expectations, and desire and ability to adapt. These elements emphasise how crucial it is to build up explicit and mutually understood expectations for the implementation strategy early on.

DIAGNOSTIC
Have a discovery meeting with the Encore team to learn about your fundamental requirements.
Analysis
Launch of the project; examination of your business procedures and specific needs for a fresh approach
Modelling Solutions
We define your configuration's specifics and carry out one business procedure at a time.
Implementation
Actions that precede the introduction of your new system. Further instruction, examinations, migration, and testing
Activities
Perform reconciliations, enter and post live transactions, and call a project review diagnostic meeting.

Communication

Documentation

Development

Data Migration

Training

Testing

Modification Handling

Independent Workstreams: Format and Methodology Stay the Same
An Exclusive Office for Project Management

Encore regularly oversees fifty to seventy-five ongoing projects. Your ERP and CRM projects will be completed on schedule and under budget thanks to our specialised Project Management Office (PMO). Our PMO team is made up of trained experts who have worked in a variety of implementation scenarios as project managers, consultants, support technicians, and end users.

Requests for Changes and Backup Plans

Our process is built to adapt to changes in your company needs and desired functionality as they arise throughout the project. By carrying out exhaustive initial assessments and putting your solution into practice in functional cycles, we reduce the risk of change. By allowing time for validation, feedback, and revisions, this method keeps the project on schedule. Encore will call a re-alignment meeting and incorporate further analysis into the project cycles if significant adjustments are required.

Encore keeps a close eye on system adoption after go-live and responds quickly to any requests for changes. Our dedication lies in building enduring connections with our clients by offering continuous support for the upkeep of our solutions and assisting them in realising their technological goals.

Developed with Microsoft Sure Step

We make use of Microsoft’s Sure Step methodology’s templates, guidelines, and tools as appropriate. Our initiatives are based on this tried-and-true framework, which has helped hundreds of projects throughout the world be implemented successfully.

Equilibrium Technical, Product, Industry, and Business Knowledge

We make sure you are partnered with analysts that are most compatible with your industry, use case, level of implementation complexity, and communication preferences when allocating resources to your project. When necessary, functional and technical experts augment their knowledge.

Predetermined Roles for Project Governance

To guarantee project success, we at Encore meticulously define individual duties, project roles, and reporting connections. Executive sponsors from both teams, joint steering committees, subject matter experts and champions for your internal systems, Encore’s Solution Architects, Business Analysts, and Technical Developers, are all part of our project governance structure.

Separate and Reliable Activity Streams

There are some aspects of your implementation that you need to stick with the whole time. Our methodology guarantees that each discrete phase of your ERP or CRM deployment is carried out in a uniform manner, including:

  • Communication and Project Management
  • Record-keeping
  • Frameworks Technical
  • Data Transfer
  • Management of Change
  • Instruction & Information Exchange

Depending on the complexity of your implementation and your requirements, these activity streams’ intensity will scale up or down.

Training Based on Roles

Our training goes beyond simple feature-function instruction since we customise it to your consumers’ specific daily responsibilities and requirements. Since this user-centric training is incorporated at every stage of the deployment process, acceptance and productivity are immediately increased. This approach is essential to guaranteeing your investment’s long-term success.

Thorough and Strategic Project Estimation

We meet with your stakeholders to go over your business processes in depth before to beginning the project. This aids in the development of a successful plan to realise your goal. Encore uses a systematic methodology to define the project’s scope, create KPIs, identify problems, and determine success criteria. Encore also identifies opportunities for process improvement by drawing on lessons from over 1,100 projects.

Improve corporate productivity by using streamlined and expedited procedures.

Business streamlining is the process of simplifying and improving the effectiveness of current procedures.

Effective company procedures minimise mistakes, expedite tasks, and make job duties clear, all of which enhance responsibility. You may raise staff engagement and morale by simplifying operations.

Services for Business Streamlining at Storata

Our services are customised for companies looking to increase their operational effectiveness, and we provide all-encompassing assistance during the whole process of streamlining—from research and discovery to suggestions and execution.
Identify constraints and optimize performance
As part of our collaborative approach, we will examine your existing workflows and procedures in-person to find inefficiencies and bottlenecks. We may identify opportunities for restructuring, de-duplication, or enhancement using this practical approach, making corporate operations more efficient and fruitful. 
Realistic return on investment solutions
We give customised suggestions for providers and solutions based on our technical and commercial knowledge, helping you assess their capabilities. We serve as a reliable resource to help you convert your company needs into the effective setup, implementation, and use of the solutions you've selected. 
Procedures that provide genuine, ongoing benefit
To maintain your company flexible and productive, we conduct routine evaluations of your personnel and operational procedures. We assist you in honing your strategy as you expand by keeping an eye on personnel counts, job descriptions, meetings, dialogue tactics, and operational procedures.

Concrete Business Advantages

Enhanced effectiveness, output, and contentment for groups and clients
Better process visibility and well-documented procedures
A strong base for scalability

Process and Systems Analysis

Handle your development with assurance. With our process and technology consultancy services, you can reduce risk and integrate technology into the future of your business.

With a focus on your objectives, Storata’s strategy engagements aim to provide you a fair evaluation of your existing solution environment and point out areas for development. Encore will also help with the creation of a customised, comprehensive, and workable solution approach.

We refer to it as your “forward path.” Our systems and process analysis engagements provide you a clear idea of where you want to go and what steps to take to get there.

When Should You Take Into Account a Technology Strategy Engagement?
  • It’s unclear to you if your current systems are being utilised to their maximum capacity.
  • You wish to leverage the Microsoft stack of products (our area of expertise) more now that you have committed to it.
  • Your company’s recent expansion has left you with unclear or embarrassingly inefficient procedures.
  • When creating an RFP for a new system, update, or re-implementation, you want to be sure that it is perfect.
How We Approach Systems and Process Analysis

There are two types of assisted talks that are part of the review process:

An Examination of the Current Business Environment

Understanding how you now use technology and gather data will come from reviewing your present company environment. The goal of this initial phase is to work with any existing systems without regard to their brand. Rather of focusing on the features or capabilities of the software you are already using, we look at your business processes and needs.

We will determine what is and is not working for you by doing a thorough evaluation. With the use of this knowledge, we are able to create the assessment and selection criteria that your technology roadmap uses to suggest certain solutions.

We will also be aware of which company procedures and systems require urgent repair following this first engagement, which will help us with the first section of your road map.

Extended Planning Meetings

In addition to establishing the future requirements and direction of your technology in relation to your company’s goals, long-term planning sessions will also address interoperability and coexistence with the solutions that are suggested for the initial stage of your roadmap.

  • Strategic organisational direction and goals are reviewed.
  • Evaluation of the intended long-term business procedures.
  • Evaluation of business measures, metrics, and needs for Key Performance Indicators (KPIs) at all organisational levels.
Deliverables: What Is Acquired

Every systems analysis engagement concludes with Encore providing a comprehensive Roadmap/Blueprint outlining our conclusions and suggestions.

Understanding and Recording Your Current Situation

Our plan starts with a thorough record of the technology and business procedures you now use:

  • Which processes depend on which systems, and why.
  • Which procedures are “stop-gap” inefficient procedures that are only required because of insufficient technology.
  • Which data, workflow, and procedures are essential or special to your company model.thorough examination of your dataflow and system interconnections.
Standardise the Measures Used in Your Business

Standardising the KPIs you’ll use to gauge growth and the way you’ll feed data to decision-makers is our third deliverable.

  • An analysis of your present and potential financial indicators is called financial indicators

Operational indicators are a summary of your operational KPIs, both present and prospective, together with information on how they will be monitored. Following a breakdown of your final operational KPIs by process area, they will be balanced and weighted in accordance with your growth strategies and industry best practices.

An Overview of Your Desired State

We will establish ownership of the data from a systems viewpoint, explain how information will be handled and managed, and identify your procedures and solutions at a high level in order to chart your route for the future.

  • The creation of uniform operational guidelines. Encore will provide best practices for harmoniously managing your people, processes, and technology when it is unclear.
  • Information flow refers to the movement of information both between and inside solutions and processes. (Complete with process maps).
  • High-value potential areas will be identified by considering ways to maximise utilisation without burdening your end users, taking into consideration your long-term aims and present demands.
Advice for the Short- and Long-Term

Storata will provide recommendations in the following areas based on our analysis:

  • Which business procedures require quick attention? (6 – 12 months)
  • Comprehensive specifications and assessment standards for Phase I solutions (6–12 months). These will help you choose the right software to fix malfunctioning processes. In addition, Encore will suggest a piece of software from our library in accordance with these specifications.
  • Which business processes—during the next 24 to 48 months—should be addressed?
  • High level description of the solutions in relation to the needs for the long term (24–48 months).

System Architecture

Great design starts with people, in our opinion at Storata. Based on the principles of human-centered design, our methodology aims to maximise the user experience by bridging the gap between organisational objectives, user demands, and technology capabilities.

We combine cutting-edge UI/UX best practices into our comprehensive process to produce logical and approachable digital-native interfaces that connect with people and help you establish valuable relationships with them. To ensure that your solutions work both now and in the future, we’re dedicated to matching our ideas with market expectations.

Business transformation guided by enterprise architecture

Introducing enhanced dexterity, unfailing visual aids, and unmatched perspectives.

Better Enterprise Architecture solution for tomorrow's organisations
Increase Agility Quickly
Balance value creation over speed and scalability by converting strategy into objectives.  
Elevate Designs
Create the values and policies that will steer your company towards its goals as well as its future.
Unlock Ingenuity
Iterative transformation should be the main focus, and innovation should be balanced with daily tasks.
User analysis
Acquire insightful knowledge about consumer demands, motivations, and behaviours to make sure your product or service appeals to your target market.
Design of products
Adapt your concepts into products that people will want to use, taking care to fulfil user demands and accomplish company objectives at every stage, from concept to prototype.
Design of services
Improve client relationships and business productivity by creating comprehensive, seamless experiences that inspire joy and encourage adherence from users.
System of design
Create scalable and coherent design languages to ensure consistency and expedite the design process throughout your company.
Designing interactions
Using optimised user interface design, make every touchpoint efficient, fun, and intuitive to improve the user experience as a whole.
Data-focused design
Use data insights in conjunction with industry-best UX techniques to optimise every facet of your product for customer happiness and commercial success.

Organisations must prioritise innovation and the development of new goods and services in response to dynamic market circumstances. It is essential to have both operational and strategic agility. We’re certain that it goes without saying that business transformation is a top priority for all organisations.

Enterprise Architecture with Storata enables the strategic design of your organization’s future in harmony with the management and optimisation of its existing state in an ecosystem where business and IT coexist.

Organisational Design Using Storata
Enterprise architecture as a cornerstone of strategy
Direct the appropriate change activities and identify the strategic goals and objectives of the organisation.
Gather data quickly and easily to save time
Retain architectural data in a single, central repository that maintains all dependencies and relationships.
Eliminate divisions and integrate IT and business
Bid farewell to conjecture and provide genuine benefits to the whole enterprise with cooperation features, distinct user roles, and your EA cockpit.
Start quickly by using best practices again
Put an end to creating new ones. Recycle, repurpose, and automate what functions.
Create quickly and consistently
ArchiMate®, BPMN, and ERD are integrated modelling languages that make it simple to create, exchange, and publish high-quality designs.
Update stakeholders on developments
Adapt insights to the roles, requirements, and preferences of users. Go further into in-depth, technical visualisations from top-level perspectives.
Efficient government that promotes rather than impedes
Make your enterprise architecture policies, principles, and guidelines and implement them. In order to maintain managed architecture's flexibility and agility, mitigate and document deviations.
Communicate with the complete project and solution portfolio with ease
Thanks to a simple feedback loop on a single platform, provide the instructions, illustrations, and drawings required for Solution teams to carry out projects.
Manage, display, and record the existing situation
Blend applications, data, and technology with business processes to create an agile, iterative, and continually optimised scenario-driven enterprise architecture.

Azure OpenAI GPT for Intelligent Search and AI Knowledge Management

Preparing You For Success In The Era Of Digitalisation

Businesses are deluged with copious volumes of information in today’s data-driven environment. Businesses can find, access, and use knowledge resources more effectively thanks to intelligent search and AI knowledge management, which helps to address the problems caused by information overload. With its help, companies can better make decisions, increase productivity, and derive useful insights from artificial intelligence.

Advantages of AI knowledge management and intelligent search with Azure OpenAI GPT
Improved Precision of Search
Intelligent search delivers incredibly precise and pertinent search results by utilising AI capabilities. It provides more accurate and context-aware search results, saving time and boosting efficiency. It comprehends natural language queries, context, and user intent.
Deep Understanding and Knowledge Acquisition
AI expertise management use sophisticated language models to evaluate and decipher unstructured data, revealing important information concealed in books, journals, and other content sources. Through its ability to reveal hidden patterns, trends, and relationships, it helps businesses make better decisions and foster innovation.
Customised Proposals
Customised suggestions may be provided via intelligent search and AI knowledge management, depending on user profiles, historical interactions, and preferences. This increases user happiness and engagement by assisting users in finding pertinent information that is catered to their requirements.
Natural Language Interpretation
Natural language processing skills are made possible by the incorporation of AI language models, which let users communicate with search engines through conversational enquiries. Users may more naturally and human-like browse material, ask questions, and get thoughtful answers.
Cooperation and the Sharing of Knowledge
AI knowledge management makes it easier for businesses to collaborate and share information effectively. It makes it possible to build extensive knowledge bases by gathering and arranging data in an organised way, which increases knowledge accessibility and prevents effort duplication.
Constant Improvement and Learning
The intelligent search and knowledge management system may continually learn from user interactions and feedback by utilising AI models such as OpenAI GPT. This allows the system to gradually adjust to changing user demands, enhance search relevancy, and improve suggestions.
Ai Generation For Business Data Replies
By using sophisticated language models to find trends and obscure patterns in data, you may improve data-driven decision-making, spur innovation, and obtain a competitive advantage.

Get in touch with us to see how we can help if you need to increase search accuracy, unearth profound insights, offer tailored suggestions, enable natural language processing, promote knowledge sharing, and foster teamwork.

Information Administration needs careful planning

Only 4% of organisations fully utilise the information they possess, even though information is the foundation of the digital economy.

The reason for this is because even the most seasoned Chief Information Officers have challenges due to the ongoing changes in the people, procedures, and technology that support our information landscape.

Can you picture yourself being in charge of your data, making the most of this valuable resource, and increasing operational effectiveness? while simultaneously lowering staff dissatisfaction and pointing out behaviours that might endanger your company. You may get these observable advantages with the use of a well-defined information management (IM) approach.

How do you begin, though? Here's where Storata's involvement with IM Strategy comes in.

Along with you, we establish a clear information management strategy that identifies risks, is in line with corporate aims and objectives, and provides a successful road map.

With persuasive examples unique to your company, our skilled staff can assist you in validating present problems and clearly conveying the future vision to your stakeholders. Our aim is to assist you in accurately recording your current situation and comprehending how to proceed into the future with the knowledge that information is serving your needs.

Upon completion, decision makers will possess a lucid and feasible roadmap, with the assurance that the organization’s requirements have been comprehended and optimal information management practices have been integrated. enabling you to optimise the future value of your information assets.

Typical tasks associated with our IM strategy engagement consist of:

  • Stakeholder participation
  • Workshops
  • Conversations
  • Polls
  • Analysis of the current state
  • Review of the strategy and needs of the business
  • Idea generation for solutions
  • Compliance with laws, regulations, industry standards, and new developments
  • Identifying and ranking the projects
  • Presentation of a Road Map

Change Management

In the modern corporate world, change is the only constant. An organization’s core values should include the ability to adapt quickly in order to meet the demands of both internal and external customers. Whether it involves restructuring the firm, implementing a new system, or improving a process. A well-thought-out, regularly updated, and team-integrated change management programme is essential to its success.

  • People are at the centre of change management. Just as crucial as the change itself is managing how it affects your employees and clients.
  • You need professionals who know an organization’s preparedness for change and what’s needed to make sure your transition is successful. Included in this are strategies for system design, training, and the integration of cultural change and clear communication.
It Has to Do With Handling People

Employee knowledge of the project, their openness to change, and their capacity for individual performance are all critical to the project’s success. With 25 years of project management expertise, Encore is well-versed in how to guide an individual’s transition experience to assure organisational success.

Crucial for Optimising Returns

Consider the project’s anticipated return on investment. Should none of your staff members utilise the new system, how would that alter? Our change management services are made to make sure your users fully, swiftly, and competently embrace the system for optimal return on investment.

Our Method For Change Management

For organisations and government agencies looking to implement organisational, technological, and cultural change, Storata offers comprehensive change management consulting services. Change management strategies, readiness assessments, communication and training plans, technical and business process redesign, and business model alignment are all included in our change management services.

Methods For Change Management

Effective change is made possible by Storata, beginning with change management techniques. This includes planning for the change roadmap, communication and engagement assistance, organisational design, change readiness and impact assessments, and more.

We conduct stakeholder interviews in order to build rapport and comprehend important topics. Next, we create communication strategies based on client requirements.

We make sure the affected parties are aware of the change as soon as possible. The more resilient and likely it is that the change will be effectively ingrained and sustained, the sooner this viewpoint is presented.

Engagement and Learning

Focusing on developing internal capacities that comprehend the future condition is necessary for successful transition. This is crucial since it entails leadership development and change management at every organisational level. Avocado may create a development programme and change management framework just for you. This covers assistance and training for your company.

We are aware of the pressures and intensity involved in meeting deadlines in a fast-paced project setting. Different training and communication strategies are needed for each programme. For impacted stakeholders, iterative change impact assessments and training evaluations offer the best possible learning paths. Training may consist of:

  • Team- and organization-based learning
  • Development of Organisational Curriculum
  • Assessments of knowledge, abilities, and talents
  • Online education
  • Official in-person instruction
  • User manuals with an instructor or on your own
  • Fast reference manuals
  • Webinars
Adherence Of Business Models

Making a map of the organization’s present culture is the first stage in any transformation process. The ideal condition of culture is then described.

The gap between the present and the future states is analysed in this way. We then go on to specify the actions needed to change people’s attitudes, actions, and beliefs to the desired condition. To make sure we can track progress, we frequently collaborate with HR or OD experts on our clients’ behalf to incorporate important behaviours into the continuous performance standards.

Professional Attachment for Change Management

Short- to medium-term contracts can be arranged by Storata to introduce change management specialists into your workforce. Additionally, we may assist in identifying the requirements for hiring and internal change management competence. Get more information about our services for project delivery.

Extensive Expertise Of Change Management

In the areas of banking and finance, call centres, sales, manufacturing, supply chain, logistics, and higher education, Storata has overseen several intricate transformation initiatives. Among these projects are:

  • Acquisitions and mergers
  • Integration within Organisations
  • Organisational restructuring
  • Target operating model implementation: design and execution
  • Transitions between traditional operating environments and enterprise clouds
  • Significant software deployments

Our staff is equipped with the know-how and abilities to put your organization’s transformation plan into action.

A Streamlined and Expandable Process

Storata has a scalable, comprehensive, and research-based change management process. We adapt to the risk, scope, budget, and adoption status of your project as we support change management in your company.

Storata will collaborate with your executives to develop the communications plan, sponsor roadmap, training schedule, and reinforcement plan required to guarantee project success after thoroughly analysing your particular resistance points.

Step 1: Get Ready for Change

Perform interviews and analysis. Conduct a thorough preparedness evaluation.

Step 2: Adapt to Change

Assist management in carrying out a transformation strategy that includes raising awareness, igniting excitement, and—above all—training.

Step 3: Strengthen the Shift

Honour early achievements, address user adoption gaps, and become ready for the future.

Project Integration Management

Our project management approach and change management procedure operate hand in hand. This is to make sure that we are effectively handling the technical and interpersonal parts of your implementation, conveying the appropriate information, and moving forward when it’s time.

Develop Change Capability in Your Company

Your staff and management will be more adaptable, agile, and aware of the prerequisites for a successful change project after working with Storata for Change Management. You’ll gain from having this expertise in the future as your company’s technology continues to evolve.

Value Stream Mapping

Organisations may give value to customers and streamline business operations with the help of Storata’s Value Stream Mapping approach.

Organisations trying to compete in today’s marketplaces consistently focus on cutting costs and increasing efficiency. Understanding the value flow across an organisation is one way to learn how to cut waste and streamline processes.

Value stream mapping, which Storata uses to find bottlenecks and redundancies and develop efficient changes, aids organisations in cutting expenses.

By visualising their intricate procedures, Storata assists businesses in streamlining their operations.

Storata employs pain point mapping to aid in the understanding of the underlying causes of systemic problems.

By gathering input from stakeholders within the organisation during the mapping process, stora create internal alignment.

Storata enhances quality and decreases defects to assist organisations increase customer satisfaction.

Value Stream Mapping Advantages:

Value Stream Mapping increases knowledge of the personnel, procedures, and technological infrastructure needed to offer for consumers.

A better knowledge of the teamwork needed to provide value to customers
Enhanced capacity to eliminate redundancies, bottlenecks, and inefficiencies
Improved decision-making for risk management and resource allocation
Collaborating With Customers

Storata has used value stream mapping to assist clients in realising actual benefits: 

  • At a top education provider, a 30% cost reduction across leadership responsibilities.
  • A top pharmaceutical company has twice as quick cycle times for clinical studies.
  • 30% quicker productivity across a worldwide asset management company.
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